Each order is made fresh. Please allow at least 10 business days to complete your homemade order. However, in most cases I finish at a much faster rate. All orders will be shipped priority.
Due to the nature of my homemade products, I will only accepts returns if requested within 10 days of receiving the product. Buyers are responsible for shipping when returning. Once the product(s) are returned, a refund will be issued.
If you receive a defective product from shipping or an incorrect order please contact me and I will rectify it promptly. I will send you a replacement or issue you a full refund after you have returned the damaged or defective product. You will not be charged any additional shipping fees for replacement of such damaged or defective shipments.
I am not a trained cosmetologist, beautician or medical professional. My products should be used at your discretion and best judgement. I recommend conducting a strand test prior to using my products to assess if it is a good fit for your hair. I am not liable to any adverse effects to your hair.
Your support and contributions will enable us to meet our goals and improve conditions. Your generous donation will fund our mission.